Privacy Policy

1. Information we collect

• Account details such as name, email, city, and sign-in information.
• Service-request details such as category, city, urgency, project description, selected professionals, and contact details.
• Provider profile details such as name, trade categories, coverage cities, skills, availability, contact information, and status.
• Technical information such as session cookies, browser data, IP address, logs, and basic usage events.

2. How we use information

We use information to create accounts, route service requests, show relevant professionals, operate admin tools, prevent abuse, improve search and city pages, support users, maintain security, and understand how the product is used.

3. How we share information

We may share request information with relevant service professionals so they can respond. We may also share information with vendors that help with hosting, email, analytics, authentication, security, payments if added later, customer support, and operations. We do not sell personal information.

4. Public and third-party data

Some provider listings and city pages may include third-party listing information from services such as Google Places alongside submitted profiles. If you believe information is incorrect or should be removed, contact us.

5. Cookies and similar technology

We use cookies and similar technologies to keep users signed in, remember sessions, secure the service, understand basic usage, and improve the site. You can control cookies through your browser settings, but some features may not work without them.

6. International users

YaMismo is operated from the United States. If you access the service from Colombia or another country, your information may be processed in the United States or other countries where our service providers operate.

7. Your choices

You may request access, correction, deletion, or updates to personal information by contacting privacy@yamismo.com.co. We may need to verify your request and may retain information when needed for security, legal compliance, dispute resolution, or legitimate business purposes.

8. Retention and security

We keep information as long as needed to operate YaMismo, provide the service, comply with obligations, resolve disputes, and improve safety. We use reasonable safeguards, but no internet service can promise perfect security.

9. Children

YaMismo is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

10. Changes

We may update this Privacy Policy as YaMismo grows. The updated date on this page will show when the policy was last changed.